Shipping Policy
SHIPPING INFORMATION
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Coverage area & logistics carriers
North America (US/Canada): USPS, UPS, FedEx
Europe: DHL Express, UPS, FedEx
Other regions (such as Australia, Asia, etc.): USPS Priority Mail International / First Class + DHL Express or UPS international shipping options
Shipping methods: Free Shipping ;Standard Shipping ; Fast Shipping
Shipping fee: Free Shipping over $49 Shipping time: 14~30 Days Standard Shipping ($0-$48.99) $9.9 Shipping time: 14~30 Days Fast Shipping $15.99 Processing time: 3-7 Days |
All shipping costs are estimated based on package size/weight and destination. Please refer to the checkout page for actual settlement.
Order processing & delivery time
Order processing time: Picking and packing will be completed within 1-2 working days after receiving the order.
Delivery time: The order will be handed over to the carrier immediately after processing, and the estimated delivery time is as above.
Holiday arrangement: If the order is generated around the national statutory holidays, it may be postponed to the second working day after the holiday.
Order tracking
After each order is shipped, the system will send the tracking number and link via email/SMS, so that you can check the logistics status at any time.
Warm reminder & suggestions
Standard transportation is suitable for daily replenishment and is affordable; expedited service is suitable for gifts or festival emergency arrangements.
In case of force majeure (such as extreme weather, customs delays, etc.), which may affect the delivery time, we will notify customers as soon as possible and assist in follow-up.
If the package has not been signed for a long time, please first track and query. If it is still not located, please contact customer service for assistance.